14712 Posts in 2613 Topics - by 7960 Members - Latest Member: Sumthanbuub

Author Topic: Donator issue  (Read 1877 times)

Toothless Teh Dragon

  • March 2013
  • 7 Posts
    • STEAM_0:1:15176089 STEAM_0:1:15176089
« March 12, 2014, 02:35:13 AM » #11178
Hello!

I am having issues getting passed the marketplace and bank login page, i sync my accounts and make sure they both have the same username and password but it keeps saying "The username entered does not exist." I tried both my forum name word for word and my steamID username word for word. I have reset the passwords multiple times to make sure im typing it in properly but I am at the point where I've exhausted all options.

Help would be good as I am currently wanted to make a bid on a marketplace item.

Skoomers

  • This user has no personal avatar.
  • January 2014
  • 49 Posts
    • STEAM_0:1:43891363 STEAM_0:1:43891363
« March 12, 2014, 05:51:26 AM » #11180
I'm not exactly sure what's wrong, but try this : In your web browser (not in-game) open the forums, and click the Explorer tab. Try to log in from there.

Kmasht

  • February 2013
  • 169 Posts
    • STEAM_0:0:28843654 STEAM_0:0:28843654
« March 12, 2014, 07:44:41 AM » #11183
Have you created the bank account yet (Its a different account to the forum)?
Very Important for you to read this. Next time you see me say FPAICEE

nonSENSE

  • September 2011
  • 1365 Posts
    • STEAM_0:0:11953676 STEAM_0:0:11953676
« March 13, 2014, 01:45:06 AM » #11192
It seems like you created your forum account before we switched to the current registration method. All accounts that were created that way need to be upgraded through the in-game form to be able to access the MoronYard explorer.

To do so, open the form in-game via the /register command, then click the "I already have an account" option. At this point, you only need to enter your log-in information into the form to verify your account.

Afterwards, you should have access to all the explorer features!

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