MoronYard

General => Help & Support => Topic started by: Pancakes Yo on July 05, 2015, 07:48:48 PM

Title: Bank Bug
Post by: Pancakes Yo on July 05, 2015, 07:48:48 PM
Hello, Ive had this glitch for about 3 days buy i thought it would probably fix itself like most things but, I can successfully put items into my bank, Yet i choose what i want to retrive and it doesnt work, Ive restarted my computer, gmod and signed in and out, yet no success.. I really dont know what to do as when i retrive it it just does nothing, i reconnect and nothing is in my queue! please help!
Title: Re: Bank Bug
Post by: nonSENSE on July 05, 2015, 07:55:23 PM
What is the item you are trying to retrieve and are there any errors on the page?
Title: Re: Bank Bug
Post by: Pancakes Yo on July 05, 2015, 08:02:04 PM
There is No "Errors" on the page and it is currently ANY item i try to retrive, I tried my renamed wizard hat, paint remover, painted hats etc.. I have tried on a google chrome, firefox and the ingame browsers..
Title: Re: Bank Bug
Post by: nonSENSE on July 05, 2015, 08:07:57 PM
I have used your bank from my browser to send a crate to the queue; let me know if it worked. I didn't see any errors there either and the page loaded & posted fine on my end.
Title: Re: Bank Bug
Post by: Pancakes Yo on July 05, 2015, 08:12:54 PM
Yep It has worked :I Anything i could do to fix it? Cant ask a Owner to take my items out every time xD

EDIT*: just tried to take things out, Didnt work, maybe its because im doing "/connect puzzles" ?
Title: Re: Bank Bug
Post by: nonSENSE on July 05, 2015, 08:19:25 PM
Go to your bank page and open the developer console (F12 if you are using Chrome). There should be a tab called "Console". Post anything that's being displayed there; if there are any errors, they are clientside javascript errors and we can work from there.
Title: Re: Bank Bug
Post by: Pancakes Yo on July 05, 2015, 08:22:34 PM
There is nothing there.

All: http://gyazo.com/6abc09eef0ae9e1c46898a7d63aa43a3
Errors: http://gyazo.com/89d6c67b96f6cef30cde4ec71f4aa672

See the bottom part, ive selected all then errors.
Title: Re: Bank Bug
Post by: nonSENSE on July 05, 2015, 08:33:36 PM
Any errors when selecting an item or clicking the retrieve button? (in the console)
Title: Re: Bank Bug
Post by: Pancakes Yo on July 05, 2015, 08:42:20 PM
http://gyazo.com/cf142388771050afd21efc627c43a3e6


Nope, Tell me if you need screenshots too..
Title: Re: Bank Bug
Post by: Pancakes Yo on July 05, 2015, 08:45:18 PM
Although, I just managed to get the paint remover and wooden fragment c? I don't know whether this is a coincidence but it just worked..
Title: Re: Bank Bug
Post by: Pancakes Yo on July 06, 2015, 04:07:29 PM
And it has broke again.. Please Try fix this..
Title: Re: Bank Bug
Post by: nonSENSE on July 06, 2015, 04:24:09 PM
I can't fix it if I can't reproduce it; please tell me, step by step, how to reproduce the issue.
Title: Re: Bank Bug
Post by: Pancakes Yo on July 06, 2015, 06:13:24 PM
All i do is click my items after ive done /bank ingame, and when i click "retrive" then "send item to queue" it just doesnt send it to the queue, and its like it just doesnt respond because the items dont go there and when i click "send item to queue" it doesnt do anything.. ive been trying to get items out my bank for over 2 hours
Title: Re: Bank Bug
Post by: nonSENSE on July 06, 2015, 06:16:17 PM
Which items specifically?
Does it also happen when you use a browser other than the in-game one?
Does it refresh the page or does clicking the button not do anything?
Title: Re: Bank Bug
Post by: Pancakes Yo on July 06, 2015, 06:18:31 PM
i have found the problem. i was trying to withdraw all my wizard hats at once, It turns out the item that i renamed to "!! 0 !!" after i renamed it when i renamed to something offensive to someone, (the one 2 people tried to ban me for) that's the glitchy one. I cant withdraw that if its with something, and i cant withdraw it on my own anyway.
Title: Re: Bank Bug
Post by: nonSENSE on July 06, 2015, 06:22:41 PM
Ok, that I can work with. I will look in to fixing it.

Thank you!
Title: Re: Bank Bug
Post by: Pancakes Yo on July 06, 2015, 06:28:01 PM
still cant withdraw that renamed item though
Title: Re: Bank Bug
Post by: nonSENSE on July 06, 2015, 06:30:29 PM
I know, I am working on fixing it.

Update: Should be fixed now.